GemLab - Welcome Page


Gem Lab Services Gem Lab is a GIA LabDirect Consolidator operating a full service window in Ramat Gan and Antwerp for the GIA Laboratories. As an authorized “GIA LabDirect Program” participant, Gem Lab provides easy, seamless and convenient access for clients looking to submit diamonds and precious stones for grading at G.I.A. laboratories around the world. From the moment your precious stones are entrusted to our expert care, you're guaranteed peace of mind throughout the process. We handle all logistical procedures required for transporting your goods to and from the labs, as well as communicating directly with the grading lab on your behalf. Your local drop-off and pick-up window facilitates a speedy and secure service, tailored to your needs and timetable. Gem Lab prepares the stones for shipping to the designated gemological laboratory, ensures fast and secure delivery to the lab and relays grading results upon completion of the grading process. Gem Lab Services is a division of the Malca-Amit Group of Companies.		Gem Lab Services Ltd. 21 Tuval St. Suite 1966 Ramat Gan 52522, Israel Tel.: 03-6122218 Fax: 03-6122219


	Gem Lab Terms of Use This web site ("Gem Lab Web-Site") is operated by Gem Lab Services Ltd. ("Gem Lab", "us", "we", "our"). We are registered in Israel and our registered office is at Yahalom Building. Diamond Exchange, 21 Tuval Str. 19th Floor, Room 1966, Ramat Gan 52522, Israel. The following terms and conditions ("Terms of Use") govern your use of the Gem Lab Web-Site, whether as a guest or a registered user. Your viewing or use of the Gem Lab Web-Site will constitute your agreement, on behalf of yourself and the Customer to the Terms of Use. “Customer” means the entity (1) that is your employer and on whose behalf you access and use the Gem Lab Web-Site and (2) where applicable, which has registered and been assigned an Account to use or access the Gem Lab Web-Site ; “you” means, as applicable, you as an individual and the Customer. Please read these Terms of Use carefully before you start to use the Gem Lab Web-Site. If you do not agree to the Terms of Use or are not authorised to agree the Terms of Use on behalf of the Customer, please refrain from using the Gem Lab Web-Site. We may revise the Terms of Use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we have made, as they are binding on you. Some of the provisions contained in these Terms of Use may also be superseded by provisions or notices published elsewhere on the Gem Lab Web-Site. The Gem Lab Web-Site is provided solely for the use of current and potential Customers to interact with us and may not be used by any other person or entity or for any other purpose. Only authorized users with qualified passwords are allowed to use parts of Gem Lab Web-Site functions that require such authentication for use. We do not accept recommendations for new services or products through the Gem Lab Web-Site and if such information is received, it will not be considered confidential and Gem Lab will be deemed free to use, communicate and exploit such information in any manner it chooses. You represent and warrant that you have reached the age of legal majority and, if applicable, you can form legally binding contracts under applicable law on behalf of the Customer relating to the use of Gem Lab Web-Site or any of its services. If at any time you are no longer authorized to form legally binding contracts under applicable law on behalf of the Customer relating to a Gem Lab Web-Site Account, you may no longer use such Gem Lab Web-Site Account in any manner whatsoever. REGISTRATION You may choose to register with the Gem Lab Web-Site by completing an Account Application Form, provided by us. Approved Gem Lab Web-Site account applications currently provide you with access to the password protected areas of the Gem Lab Web-Site as well as the general content available to the public. In the future, we may add other features that may be accessed through the public and/or private areas of the Gem Lab Web-Site. In such event, previously registered users may or may not be required to re-subscribe, at our discretion. By registering with the Gem Lab Web-Site, you agree to provide accurate and current information about you, the Customer, and any representatives or affiliates of you and/or the Customer, as prompted by the form and maintain and promptly update your profile information to keep it accurate and current. If you provide any information that is inaccurate or not current, or we have reasonable grounds to suspect that such information is inaccurate or not current, we reserve the right to suspend or terminate your online account. By registering with Gem Lab Web-Site services, you may be provided a User I.D. and Password. You are responsible for maintaining the confidentiality of the Password and User I.D. and you must not disclose it to any third party. You are responsible for all activities that occur under your Password and User I.D. You agree to (a) immediately notify us of any unauthorized use of your User I.D. and Password and (b) ensure that you exit from your Gem Lab Web-Site session at the end of each visit. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use. CHANGES Gem Lab Web-Site and its content, including without limitation the information, graphics, products, features, functionality, services, and links (collectively the "Content") may be changed, deleted or updated without notice. Any of the Content on the Gem Lab Web-Site may be out of date at any given time, and we are under no obligation to update such Content. If you have any concerns about material which appears on the Gem Lab Web-Site, please contact info@gemlab.co.il. ACCESSIBILITY You are responsible for making all arrangements necessary for you to have access to the Gem Lab Web-Site. You are also responsible for ensuring that all persons who access the Gem Lab Web-Site through your internet connection are aware of these Terms of Use and that they comply with them. We may discontinue, suspend or modify the Gem Lab Web-Site at any time without notice, and we may block, terminate or suspend your and the Customer's access to Gem Lab Web-Site at any time for any reason in our sole discretion, even if access continues to be allowed to others. We will not be liable if for any reason the Gem Lab Web- Site is unavailable at any time or for any period. SERVICES The Gem Lab Web-Site enables you to access, amongst, other things, to: (1) view and/or download information and documents supplied by third parties including, without limitation, information tracking the location and delivery status of stones and documents relating to stones (e.g. grading reports) ("Third Party Content"); and (2) view information supplied by us including, without limitation, information tracking the location and delivery status of stones ("Gem Lab Content"); We will use reasonable endeavours to ensure that the Gem Lab Content is accurate, complete and up to date but cannot accept any liability for any errors or inaccuracies in the Gem Lab Content or for the Gem Lab Content being incomplete or out of date. In no event will we be liable to you, whether in contract, tort (including negligence) or otherwise for the accuracy or completeness of any Third Party Content. OWNERSHIP We are the owner or the licensee of all intellectual property rights in the Gem Lab Web-Site and in the Content. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from the Gem Lab Web-Site for your personal reference and you may draw the attention of others within your organisation to material posted on the Gem Lab Web-Site. Our rights as the authors of the Content and the Gem Lab Web-Site must always be acknowledged. You must not modify or use any part of the Content or the Gem Lab Web-Site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy, download, modify or use any part of the Gem Lab Web-Site in breach of these terms of use, your right to use the Gem Lab Web-Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. DISCLAIMER OF WARRANTY YOUR USE OF THE SERVICES, THE GEM LAB WEB-SITE AND CONTENT ARE PROVIDED AT YOUR SOLE RISK AND ON AN “AS IS” AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, GEM LAB AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES OF ANY KIND WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, REGARDING THE GEM LAB WEB-SITE, THE CONTENT AND YOUR ABILITY OR INABILITY TO USE THE GEM LAB WEB-SITE AND ITS CONTENT. GEM LAB, ITS AFFILIATES AND LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, COMPLETENESS, SECURITY OR TIMELINESS OF THE SERVICES, CONTENT OR INFORMATION PROVIDED ON OR THROUGH THE GEM LAB-WEB-SITE. NO INFORMATION OBTAINED VIA THE GEM-LAB- WEB-SITE OR SYSTEMS SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED BY GEM LAB IN THESE TERMS OF USE. GEM LAB DOES NOT WARRANT THAT THE GEM LAB WEB-SITE WILL MEET ALL OF CUSTOMER'S REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT ANY DEFECT WILL BE CORRECTED. FURTHERMORE, GEM LAB DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMER'S USE OF THE GEM LAB WEB-SITE IN TERMS OF CAPABILITY, CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. NO ORAL OR WRITTEN INFORMATION, REPRESENTATION OR ADVICE GIVEN BY GEM LAB OR AN AUTHORIZED REPRESENTATIVE OF GEM LAB SHALL CREATE A WARRANTY. LIMITATION OF LIABILITY Any material downloaded or otherwise obtained through the use of the Gem Lab Web-Site, is done at your own discretion and risk. You solely will be responsible for, any damages to, loss of data or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing the Gem Lab Web-Site or your downloading of anything from the Gem Lab Web Site. In no event shall Gem Lab or any of its associated or affiliated companies be liable for any direct, indirect, incidental, special, consequential, incidental or exemplary or other damages incurred by you or the Customer, including without limitation damages for loss of profits or contracts, loss of goodwill, loss of use, loss of business, loss of data, loss of anticipated savings, loss of income or revenue, business interruption, damage to any computer systems or wasted management or office time, whether caused by tort (including negligence), breach of contract or otherwise, even if you have advised Gem Lab of such possibilities, or other intangible losses, under any theory of law, arising out of or resulting from: any errors in or the use of or the inability to use the Gem Lab Web-Site, its contents or its systems; the cost of procurement of substitute services resulting from any data, information or services obtained or messages received or transactions entered into through or from the Gem Lab Web-Site; unauthorized access to or alteration of your transmissions or data; statements or conduct of any third party or any other matter relating to the Gem Lab Web- Site. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply. This does not affect our liability for death or personal injury arising from our negligence, our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law. INDEMNITY You hereby release, and agree to indemnify and hold harmless Gem Lab and its subsidiary companies and affiliate companies and their respective officers, directors, employees and agents from any and all claims, demands, causes of actions, liabilities, damages, costs and expenses, including reasonable attorneys' fees, arising out of your use or viewing of the Gem Lab Web-Site and its Content. LINKS There are links on the Gem Lab Web-Site, which allow you to visit the sites of third parties. These links are provided for your information only. We control neither these sites nor the companies to whom they belong. We make no representations concerning the information provided or made available on such sites nor the performance, quality or acceptability of the products or services offered, or the accuracy of any of the information supplied, by any persons or entities referenced in any such sites. Your purchase of any products or services on these third party sites are entirely at your own risk. You agree not to reproduce, duplicate, copy, sell or exploit for any commercial purposes, any portion of the Gem Lab Web-Site, use of the Gem Lab Web-Site, or access to the Gem Lab Web-Site. Nothing contained on the Gem Lab Web-Site should be construed as granting any license or right to use any Logo or Trademark displayed on the Gem Lab Web-Site without our prior written permission. You may link to our home page, provided you receive our written consent, and provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. The Gem Lab Web-Site must not be framed on any other site, nor may you create a link to any part of the Gem Lab Web-Site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to make any use of material on the Gem Lab Web-Site other than that set out above, please address your request to info@gemlab.co.il. PRIVACY AND CONFIDENTIALITY We process information about you in accordance with our privacy policy. By using the Gem Lab Web-Site, you consent to such processing and you warrant that all data provided by you is accurate. Any material you upload to the Gem Lab Web-Site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Gem Lab Web-Site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of the Gem Lab Web-Site. COMPLIANCE WITH LAWS You assume all responsibility for compliance with all laws and regulations of the country from which you may access the Gem Lab Web-Site including, without limitation, laws regarding access, use, export, re-export and import of any Content appearing on or available through the Gem Lab Web-Site. VIRUSES HACKING AND OTHER OFFENCES You must not misuse the Gem Lab Web-Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Gem Lab Web-Site, the server on which the Gem Lab Web-Site is stored or any server, computer or database connected to the Gem Lab Web-Site. You must not attack the Gem Lab Web-Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Gem Lab Web-Site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Gem Lab Web-Site or to your downloading of any material posted on it, or on any website linked to it. JURISDICTION AND SEVERABILITY These Terms of Use, your use of the Gem Lab Web-Site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales, excluding its conflict of laws provisions. If for any reason a court of competent jurisdiction finds any provision of this Agreement, or a portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible. Any cause of action with respect to the Gem Lab Web-Site or these Terms of Use must be instituted within one year after the claim or cause of action has risen or be barred. The courts of Israel will have exclusive jurisdiction over any claim arising from, or related to, a visit the Gem Lab Web-Site although Gem Lab reserves the right to bring proceedings against you for breach of these Terms of Use in your country of residence or any other relevant country.


	PRIVACY POLICY GEM LAB WEB-SITE Gem Lab Services Ltd. ("Gem Lab", "us", "we", "our") understands the importance of protecting the privacy of users of this Gem Lab Web-Site ("you", "your"). This Privacy Policy ("Privacy Policy") (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Our Terms of Use set out, amongst other provisions, disclaimers, and limitations of liability governing the use of the Gem Lab Web-Site What information do we collect? We collect and process the following information about you: • information that you provide when you place an order or fill out a form on our site; • a copy of any communication which you may send to us via the Gem Lab Web-Site; • details of transactions that you instruct (or have instructed) us or any of our group companies to carry out on your behalf and the fulfilment by us or our group companies of those transactions (for the purpose of this Privacy Policy "group companies" means our subsidiaries, our ultimate holding company and any subsidiaries of that holding company); and • details of your visits to our site (Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website - please refer to the sections on "IP addresses" and "Do we use cookies?" below for further information.) Do we collect personal information? There are areas of the Gem Lab Web-Site that ask for your personal information. These include certain areas of the Gem Lab Web-Site which require registration or a password for access. For example, when using, the Gem Lab Web-Site, you may be asked to enter your name, e-mail address, mailing address, phone number, billing information, business profile or credit card information. This list may be expanded without notice. If this list is expanded, additional personal information may be required. You may, however, visit our Web-Site anonymously, but may not be able to access all content areas without registration. What do we use your information for? Any of the personal information that we collect from you may be used in one of the following ways: • To process transactions Except as set out in this Privacy Policy, your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. • To send periodic emails The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information etc. • To help us further develop our services • To provide you access to valuable Gem Lab internet-based information and services, and to bill you for those services if you elect to use them. How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. After each transaction, your personal and private information will be kept on file for more than 60 days in order to process future transactions and comply with applicable regulations. IP addresses We may collect information about your computer, including where available, your IP address, operating system and browser type for system administration. This is statistical information about our users' browsing actions and patterns and does not identify any individual. Do we use cookies? Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information). We use cookies to record the existence of a browsing session and to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Also, depending on what type of web browser and what browser version you are using, you may be able to change the properties on your cookie file so that cookies are not used or saved. Cookies can also be removed from your hard drive. Please check with your browser provider for more information on removing cookies. Like most websites, if you decline to accept cookies, some of our services may not function properly (for example, you will not be able to log on to any part of the Gem Lab Web-Site which is accessible only to registered users). Where you are unable to log on to the Gem Lab Web-Site due to your declining cookies, you can still receive services by contacting customer service. Do we disclose any information to outside parties? Except as set out in this Privacy Policy, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, the fulfilment of your order, the processing of your payment details and the provision of support services, so long as those parties agree to keep this information confidential. This may involve our (or our trusted third parties) transferring, storing, or otherwise processing your personal data at a destination outside of Israel. We may disclose your personal information to third parties: • in the event that we sell or buy any business or assets, in which case, we may disclose your personal data to the prospective seller or buyer of such business or assets; • if we, or substantially all of our assets, are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets. We may also release your information when we believe release is appropriate to comply with the law, enforce any Gem Lab Web-Site policies, or protect our or others' rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Online security Unfortunately, the transmission of information via the internet is not completely secure. Although we will make all reasonable endeavours to protect your personal data, we cannot guarantee the security of your data transmitted to the Gem Lab Web-Site: any such transmission is at your own risk. Third party links Occasionally, at our discretion, we may include or offer third party products or services on our website. We may also include links to and from the websites of third parties. These third party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these third-party linked websites or for their independent privacy policies. You should consult the privacy policies at those sites to determine how your information may be used. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. Online Privacy Policy Only This Privacy Policy applies only to personal information collected through the Gem Lab Web-Site and not to any information collected offline. Your Consent By using our site, you consent to this Privacy Policy. Changes to our Privacy Policy If we decide to change this Privacy Policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Access to information The Directive gives you the right to access personal information that we hold about you. We reserve the right to charge you the applicable statutory fee for providing you with access to your personal information, to help us meet the costs of providing you with details of your personal information. Contacting Us If there are any questions regarding this Privacy Policy, you may contact us using the information below. Our postal address is: Yahalom Building. Diamond Exchange, 21 Tuval Str. 19th Floor, Room 1966, Ramat Gan 52522, Israel. We can be reached by telephone at +972 3 6122218. This policy was last modified in September 2012.